Value stream mapping is a lean management tool that allows visualizing and analyzing all the steps in a product or service’s planning, production, and delivery process to design the future state and improve.
For customers, value is the work they are willing to pay for and the time they are ready to wait for a product or service.
Customers do not want to pay for non-value-added work and non-value-added time.
VSM or Value Stream Mapping helps us see all the process activity steps between a supplier and a customer, distinguishing between value added and non-value added.
Thus, it helps you identify and eliminate non-value-creating processes and non-value-creating times, enabling you to create more value for your customers.